Privacy Policy

1. Overview

RadiantWeave Studio (“we”, “us”, “our”) provides online knitting courses. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access our website and services.

2. Information we collect

• Account data: name, email address, and authentication data.
• Communications: messages you send via forms or email.
• Usage data: pages viewed, device information, approximate location (from IP), and timestamps.
• Payment data: processed by our payment providers; we do not store full card details.
• Cookies and local storage: preferences (e.g., theme), favorites, and cart state.

3. How we use information

• Provide and maintain courses and account features.
• Respond to inquiries and provide customer support.
• Improve content, usability, and security.
• Comply with legal obligations and enforce our Terms.
• With consent, send updates about new classes and features.

4. Cookies and similar technologies

We use cookies and local storage to remember preferences (like dark mode) and to maintain favorites and cart items. You can manage cookies in your browser settings; disabling them may limit functionality.

5. Data sharing

We share personal data only as necessary with service providers that support our operations (e.g., hosting, analytics, payment processing) under confidentiality obligations, or when required by law or to protect rights and safety.

6. International transfers

Your information may be transferred to and processed in countries outside your region. We take steps to ensure appropriate safeguards in accordance with applicable law.

7. Data retention

We retain personal information only as long as needed for the purposes described in this Policy, to resolve disputes, and to comply with legal requirements.

8. Your rights

• Access, update, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• File a complaint with a supervisory authority.

9. Security

We implement technical and organizational measures designed to protect information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

10. Children’s privacy

Our services are intended for individuals aged 16 and older. If you believe a child has provided us personal information, contact us to request deletion.

11. Changes to this Policy

We may update this Policy from time to time. The “Effective date” above shows the latest revision. Material changes will be highlighted on this page.

12. Contact us

Questions about this Policy? Email [email protected] or call +1 (415) 555-0198.